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Delivery & Returns

Free Delivery

We offer Free Delivery on all orders! No order minimums.

Please note if you live in WA, we can only ship to Perth CBD and surrounding suburbs.

We also don't ship to NT, P.O. Boxes, or anywhere outside of Australia.

Delivery Times

All orders placed today will be shipped within two business days.

We don’t offer express shipping, sorry!


COVID-19 – Potential shipping delays

Please note due to the COVID-19 pandemic there may be some shipping delays as Australia Post process a higher than usual volume of orders with more time-consuming procedures.

We apologise for any inconvenience and request your patience at this time.    

Our thoughts and deepest sympathies are with all those impacted by the crisis, in whatever form that may be.

Please do not hesitate to contact the CAPI team if you have any queries or concerns.

When will my order arrive?

VIC metro 3-5 business days
NSW metro 3-6 business days
QLD metro 5-6 business days
WA metro 7-8 business days
TAS metro 6-8 business days
SA metro 5-6 business days
ACT metro 5-6 business days

 

Please allow longer for regional deliveries. 

Please note that shipping times are a guideline and subject to change. There may be slightly longer delivery times during peak periods, due to wild weather, or due to other Australia Post delivery issues that are unforeseen or unavoidable events beyond our control.

Please note that deliveries will sometimes be split into two or more deliveries with cases arriving a day or so after your first delivery.

What if I'm not at home?

We use a 'Safe Drop' service with AusPost so that you don't have to be home to receive the delivery. Please note once delivered to your door, we can no longer be responsible for the parcel.

Returns

In the event your purchase is faulty, damaged, or incorrect we’ll happily refund or replace your order, just email info@capi.com.au. Please note we can't offer a return for change of mind.  

Payment Methods

We accept payment via Visa, Mastercard, Amex, PayPal or AfterPay.