FREE DELIVERY ON ALL ORDERS | PLEASE CHECK SHIPPING TIMES FOR DELIVERY TO YOUR AREA

Delivery & Returns

Free Delivery

We offer Free Delivery on all orders! No order minimums.

Please note we don't ship to NT, P.O. Boxes, Parcel Lockers, or anywhere outside of Australia.

COVID-19 Shipping Delays

Our couriers are currently experiencing nationwide delays due to current COVID restrictions. This is impacting the delivery of our orders and as such your order may take longer than usual to arrive. Please allow for up to an additional 5 business days for your order to arrive.

We apologise for any inconvenience and request your patience at this time. Please do not hesitate to contact the courier directly for any shipping queries. Alternatively please feel free to contact CAPI for any other queries

When will my order arrive?

VIC metro 3-5 business days
NSW metro 3-6 business days
QLD metro 5-6 business days
WA metro 7-8 business days
TAS metro 6-8 business days
SA metro 5-6 business days
ACT metro 5-6 business days

 

COVID-19 UPDATE: Due to shipping delays as a result of current COVID restrictions, please allow up to 5 additional business days for your order to arrive

Please allow longer for regional deliveries. 

Please note that shipping times are a guideline and subject to change. There may be slightly longer delivery times during peak periods, due to wild weather, or due to other courier delivery issues that are unforeseen or unavoidable events beyond our control.

Please note that deliveries will sometimes be split into two or more deliveries with cases arriving a day or so after your first delivery.

For any queries relating to the delivery/location of your order shipped via Couriers Please and Fastway, please contact hello@shippit.com.

What if I'm not at home?

If our couriers deem there is a safe place to leave your order, our courier will leave it without the need for a signature. If there is deemed no safe place to leave your order, our courier will take it to the closest post office or collection point. If this is the case, the courier will leave a note with the collection details.

 

Returns

In the event your purchase is faulty, damaged, or incorrect we’ll happily refund or replace your order, just email info@capi.com.au. Please note we can't offer a return for change of mind.  

Order Queries

Should you have a different question regarding your order, please contact hello@shippit.com.  

Payment Methods

We accept payment via Visa, Mastercard, Amex, PayPal or AfterPay.