Delivery & Returns
We offer Free Delivery on all orders! No order minimums.
Please note if you live in WA, we can only ship to Perth CBD and surrounding suburbs.
We also don't ship to NT, P.O. Boxes, or anywhere outside of Australia.
Potential Shipping Delays
Please note that due to the descent into peak season in conjunction with the COVID-19 pandemic, there may be some shipping delays as our courier partners process a higher than usual volume of orders with more time-consuming procedures.
We apologise for any inconvenience and request your patience at this time. Please do not hesitate to contact the courier directly for any shipping queries. Alternatively please feel free to contact CAPI for any other queries
When will my order arrive?
|VIC metro||3-5 business days|
|NSW metro||3-6 business days|
|QLD metro||5-6 business days|
|WA metro||7-8 business days|
|TAS metro||6-8 business days|
|SA metro||5-6 business days|
|ACT metro||5-6 business days|
Please allow longer for regional deliveries.
Please note that shipping times are a guideline and subject to change. There may be slightly longer delivery times during peak periods, due to wild weather, or due to other courier delivery issues that are unforeseen or unavoidable events beyond our control.
Please note that deliveries will sometimes be split into two or more deliveries with cases arriving a day or so after your first delivery.
For any queries relating to the delivery/location of your order shipped via Couriers Please and Fastway, please contact firstname.lastname@example.org.
What if I'm not at home?
If our couriers deem there is a safe place to leave your order, our courier will leave it without the need for a signature. If there is deemed no safe place to leave your order, our courier will take it to the closest post office or collection point. If this is the case, the courier will leave a note with the collection details.
In the event your purchase is faulty, damaged, or incorrect we’ll happily refund or replace your order, just email email@example.com. Please note we can't offer a return for change of mind.
Should you have a different question regarding your order, please contact firstname.lastname@example.org.
We accept payment via Visa, Mastercard, Amex, PayPal or AfterPay.